Shipment processing time
All orders are processed within five days.
Our orders are shipped on weekdays from a fulfilment centre located in Sydney, Australia.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipment method | Estimated delivery time | Shipment cost |
| Australia Post Standard (Australia Wide) | Within 1 week | Calculated at purchase |
| Australia Post Express (Australia Wide) | Within 3 days | Calculated at purchase |
| International Shipping Standard* | Within 2 weeks | Calculated at purchase |
| International Shipping Express* | Within 1 week | Calculated at purchase |
*Delays in shipping may occur outside main International and Australian shipping routes
Shipment confirmation and order tracking
Once your order has been fulfilled you will receive an Australia Post confirmation and tracking number through the email address you provided.
Customs, duties, and taxes
Never Too Small is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
While Never Too Smile utilizes appropriate packaging for the products we sell to ensure it is well cared for, Never Too Small is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
We ship to all countries. Shipping rates are calculated dynamically based on your location at the time of purchase.
Returns Policy
If you are not satisfied with your purchase, we would be happy to discuss an exchange, or in some cases a refund. Please view our refund policy here
For more information, email info@nevertoosmall.com.
